Duke Energy rate hearings turn to policy impact on low-income customers

Dealing with recurring questions about efforts to make energy bills more affordable for low-income customers may push the N.C. Utilities Commission to consider overhauling rate-making in the state.

Jack Floyd, an engineer with the commission’s Public Staff, told commissioners Monday that repeated issues over the treatment of low-income customers are difficult to resolve given North Carolina’s rate structure. He testified technology is rapidly changing how electricity is produced by utilities and…


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