Where local utilities rank for customer satisfaction from J.D. Power

A few Northeast Florida utility companies were included in J.D. Power’s report on customer satisfaction.

Clay Electric Cooperative was the highest rated among cooperatives, earning a score of 822 out of 1,000.

Florida Power & Light, which serves St. Johns County, earned a 792 out of 1,000 in the category for large utilities in the South region.

JEA ranked No. 8 on the list of midsized utilities in the South region. The company earned a score of 762 out of 1,000.

“In today’s roller coaster…


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